Types of Information We Collect
The following are examples of the types of information that we may
collect directly from you, about you, and/or from other sources, including third parties,
business partners, our affiliates, or publicly available sources.
Information collected directly from you:
- Account Registration. Your name, email, phone number and other relevant
information when you create an account. We also may collect information relating to the actions
that you perform while logged into your account. The purpose for collection and use of this data is that we have
a business need to provide account related functionalities to our users. Accounts can be used for easy
checkout, save your preferences, select areas of interest, and transaction history.
- Lead Forms and Order Placement. We collect information when you use our lead and order forms
on our Services. This may include your name, email, phone number, billing address, shipping address, and payment
information (e.g., credit card number). In addition, these forms may ask for information specific to your
request, such as car make and model for auto insurance, military service for secondary education, or other
information requested by one of our business clients. The purpose of collection and use of this data is that we
use your information to perform activities associated with a contract to provide you with products or
services.
- Financial information. On certain Red Venture Services you may provide us with
information such as national identifier, credit history, income, loan amounts, and account balances related to
requesting financial products and services. Examples include credit card inquiries, and loan inquiries for
products such as mortgages, personal loans, and student loans. In some situations for certain Services, our GLBA notice may
also apply to the collection of this information. The purpose of the collection is we have a business need to
use this information to facilitate your request and connect you to lenders that deliver the products and
services you request.
- Information You Post on the Services. When available on the Services, we may collect Personal
Information from you when you provide or post information to our Services, including your username, comments,
likes, interests, status, pictures, and references to your online presence. We may use this information for our
purposes and/or make this information available to others as you request.
- Information You Provide About Others. Sometimes, you may provide information about others-
for example, to refer a friend for a newsletter. We may use this information to make our Services
available to the people you refer.
- Surveys. When you participate in a survey, we collect information that you provide through
the survey. If the survey is provided by a third-party service provider, the third party’s privacy policy also
applies to the collection, use, and disclosure of your information. The purposes of collection and use of this
data are that we have a business need to understand your opinions and collect information relevant to our
organization.
- Sweepstakes or contests. When you choose to participate in a sweepstakes or contest, we
collect information about you, which includes contact information to notify you if you are selected. The purpose
of collection and use of this data is that we have a business need to operate the contest or sweepstakes. In
some contexts, we are also required by law to collect information about those that enter our sweepstakes, and we
have a business interest in complying with those laws.
- Mailing List. If you sign up for one of our mailing lists we collect your email address
and/or postal address. The purpose of collection and use of this data is that we have a business need to share
information about our products or services.
- Partner Promotion. We collect information that you may choose to provide as part of a
promotion with another company. The purpose of collection and use of this data is that we have a business need
to fulfill our promotions.
- Feedback/Support. If you provide us feedback or contact us for support, we may
collect your name and e
-mail address, as well as any other content that you send to us, to reply. The
purpose for collection and use of this data is that we have a business need to receive and act upon your
feedback or issues.
- Employment-related data (directly from you): When you choose to apply for employment
with a Red Ventures Company, we collect information necessary to process your application or to retain you as an
employee. This may include, among other things, your resume or CV, Social Security Number, and other information
you provide during the application and recruitment process. The purpose of collection is to help us match you to
open positions, facilitate the recruiting process, and perform our contract of employment or the anticipation of
employment with you.
Information collected Automatically:
- E
-mail Interconnectivity. If you receive email from us, we may use tools to capture
data related to when you open our message, click on any links or banners it contains and make purchases. The
purpose for collection and use of this data is that we have a business need to understand how you interact with
our communications to you.
- Mobile Devices (such as Phones, Tablets, Connected TVs, Gaming Consoles, and Other Digital Media
Streaming Devices). We may collect information from your Mobile Device, such as unique
identifying information broadcast from your device when visiting one of our Services. The purposes of collection
and use of this data are that we have a business need to identify unique visitors and understand how users
interact with us on their devices.
- Website interactions. We use technology to discover how you interact with our website (e.g.,
session replay). This may include which links you click on, or information that you type into our online forms.
This may also include information about your device or browser. The purposes of collection and use of this data
are that we have a business need to understand how you interact with our website to better improve it, and to
understand your preferences and interests in order to select offerings that you might find most useful. We also
have a business need to secure our Services and detect and prevent fraud.
- Location Data. When you use certain of our Services, we may solicit your permission to
collect your location data.. Some features within our Services (such as location-based offers) may only function
upon confirmation of your location, and therefore such features will not be available if you choose not to
provide your location data. The specificity of the location data may depend on several factors, including the
device you are using and how your connected to the Internet. If you enable location services for our Services,
we may collect location data periodically as you use or leave open our Services. Depending on the platform you
use to access our Applications (e.g., Apple's iOS, Google's Android) you may be able to control whether location
data is collected from with the controls on your device.
- Cookies, generally. We and our service providers operating on our behalf, and other
businesses who collect information on our pages may automatically collect or receive certain information
associated with you and/or your device(s) as part of your use of the
Services through device-based
tracking technologies such as cookies, pixels, tags, beacons, scripts or other technology. The purposes for
collection and use of this data is that we have a business need to make our website operate efficiently, provide
you with different website experiences, and to provide you with ability to save your preferences such as login
and preferred language. See our Cookie Policy for more information.
- Cookies, for advertising. Some of our Services
participate in behavior-based
advertising, which means that technology (e.g., a cookie) is used to collect information about
your use of our Services to provide advertising about products and services tailored to your interests on our
Services , or on other websites. The purposes for collection and use of this data are that we have a
business need to engage in behavior-based advertising and capture analytics on our Services. The information we
collect may include geolocation data, such as (a) information that identifies the precise location of your
mobile device (when you agree to allow an app or Service to collect this) and (b) your IP address, which may be
used to estimate your approximate location. We use this information to ensure that the Services work properly,
and to deliver customized content and advertising, including personalized ads, to you. See our Cookie Policy
for more information.
- Cross-Device Tracking. We and our service providers may collect and store information about
users’ interactions with unaffiliated websites and applications that use our technologies, including cookies and
similar tracking technologies. This allows us to infer the presence of a common user or household behind
multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. The
purposes for collection and use of this data are that we have a business need to understand our users’ use of
our sites across devices in order to allow users to use our services on one device and pick up seamlessly where
they left off on another device. We also have a business need to provide personalized advertising on each device
that is inferred from the browsing patterns on all of the devices.
- Data Analytics. We use certain web analytics services, including third-party services such as
Google Analytics, to help us understand and analyze how visitors use our Services. We may collect
information, including your browser type, operating system, Internet Protocol (IP) address, domain name,
click-activity, referring website, and/or a date/time stamp for visitors. The purpose for collection and use of
this data is that we have a business need to monitor our networks and the visitors to our websites. We may
receive reports based on the use of these technologies on both an individual and aggregated basis. These
analytics services, including third-party services such as Google Analytics, also use this information to place
advertisements for our products on other websites that you visit after your use of the Site. These
advertisements may be based on actions such as the pages you visited and actions you
take during your use of the Site. For further information about how Google may use data it collects through
the Site you may click here. You also may choose to install the Google
Analytics Opt-Out Browser Add-on to opt out of Google Analytics data collection. More information can be
found in our Cookie Policy.
Information we may collect from other sources:
- Client Information. We may collect contact information such as name, e
-mail, address
and/or phone number of our business clients and their employees with whom we may interact. The purposes for
collection and use of this data is that we have a business need to make our website operate efficiently and to
provide our business clients with ability to save preferences such as login and preferred language.
- Financial information. We may collect information from credit reporting services and,
with your permission, financial data aggregator(s) and your financial service provider(s) when you use certain
of our Services. We use the information as needed in the course of providing services you request, ongoing
customer relationships, to service an account, and as permitted by state and federal law.
- Demographic Information. Personal Information such as your age, gender, family size, and/or
educational level. The purpose for collection and use of this data is that we have a business need to customize
content, advertising and learn about our audiences.
- Activity and usage information. including information about your interests, purchase
behavior, and other navigation data, such as websites visited and advertisements viewed or clicked on, used to
customize content and advertising.
- Publicly
-observed data. Such as activities on blogs, videos, and other online postings
used to customize content and advertising.
- Social Media Platforms and Other Third-Party Services. Some of our Services may include
features that are designed to interact with social media platforms and other third-party services (e.g.,
Facebook, Twitter, Instagram, and loyalty programs). If you access the Services using one of these social media
platforms or provide us access to third-party services, we may receive information about you from those
third-parties such as account and profile data and we may combine this data with information we already have
about you. For more information on the use of social platforms, please refer to the Social Features section below.
We may also
collect information about you through interactive applications (e.g., mobile devices, third party social
networking services, and embedded audio and video players), from co-branded partners and websites (e.g., on our
Facebook pages), from our advertisers, and from commercially available sources (e.g., data aggregators and
public databases). This Privacy Policy does not cover the practices of third parties, including those that may
disclose information to us.
- Employment-related data When you choose to apply for employment with a Red Ventures
Company, including information from a recruitment agency. The purpose of collection is to help us match you to
open positions and facilitate the recruiting process.
Use and Processing of Information
In addition to the purposes and uses described elsewhere in this policy, we may use information in the following
ways:
- To identify you when you engage with us and our Services.
- To provide content recommendations based on your interactions and interests.
- To make our Services available to you and to complete orders placed in our Services and with our Clients.
- To process transactions associated with your use of Services for which there is a charge, including to process
payments and verify your identity or payment information for your security and protection.
- To communicate with you (e.g., about your account or updates to our terms) and to respond to inquiries related
to support, employment opportunities, or other requests.
- To deliver marketing and promotional materials related to our Services in accordance with applicable laws,
including information relating to our products, services, sales, marketing research or promotions.
- To provide you with personalized advertising on our Services based on your online activity. We use the
information we have to improve our advertising systems so we can show you relevant interest-based advertising,
measure the effectiveness and reach of advertisements and services, verify delivery and track performance of an
advertising campaign, and ensure that an ad is only delivered when a real person is visiting the site and that
the same users don’t see the same ads too frequently. You may update your preferences regarding personalized
advertising by visiting the Cookie Settings link in the footer of each site to manage your settings.
- To verify your entry into and eligibility to participate in contests, giveaways, or sweepstakes and inform you
if you’ve won. If your entry information will be used for any other purposes, we will disclose that in the
applicable rules governing that contest, giveaway, or sweepstakes.
- To monitor, improve, and conduct analytics on our Services and advertiser product offerings.
- For internal administrative purposes, such as safety and security of our Services, and to manage our
relationships.
- To permit you to participate in social sharing, including live social media feeds and to implement Social
Features you choose to use.
- The Apps in our Services may request to send you push notifications from time to time in order to update you
about any events or promotions that we may be running. The Apps may also ask for your permission to access your
camera and your photos. If you no longer wish to receive these types of communications, or if you've initially
agreed for the application to access your camera and photos and you would like to stop the Apps from accessing
them, you may turn them off at the device level. To ensure you receive proper notifications, we will need to
collect certain information about your device such as operating system and user identification information.
- To detect security incidents, and protect against malicious, deceptive, fraudulent, or illegal activity,
including attempts to manipulate or violate our policies, procedures, and terms and conditions.
- To comply with legal obligations, to establish or exercise our rights, to defend against a legal claim, and to
investigate, prevent, or take action regarding possible misconduct.
- For such other purposes not described in this Privacy Policy as you may consent (from time to time) and as
otherwise permitted by law.
Although the sections above describe our primary purpose(s) in collecting your information, in many situations we
have more than one purpose. For example, if you complete an online purchase we may collect your information
to perform our contract with you, but we also collect your information as we have a business need in maintaining
your information after your transaction is complete so that we can quickly and easily respond to any questions
about your order. As a result, our collection and processing of your information is based in different
contexts upon your consent, our need to perform a contract, our obligations under law, and/or our need to conduct
our business.
Sharing of Information
In addition to the specific situations discussed elsewhere in this policy, we may disclose your Personal
Information in the following situations:
- Affiliates and Acquisitions. We may share your Personal Information with our corporate
affiliates (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under
common control). If another company acquires, or plans to acquire, our company, business, or our assets, we will
also share your Personal Information with that company using appropriate safeguards, including at the
negotiation stage.
- Our Business Clients. When we collect information on behalf of our business clients, we
share that information with those clients.
- Service Providers. We share your information with service providers. Among other things,
service providers may help us to administer our website, conduct surveys, provide technical support, assist or
support our business operations and other administrative functions, process payments, and assist in the
fulfillment of orders.
- Partner Promotion. We may offer contests, sweepstakes, or other promotions with third party
partners. If you decide to enter a contest, sweepstakes, or promotion that is sponsored by and/or
associated with a third party partner, then the information that you provide will be shared with us and with
them. Their use of your information is not governed by this privacy policy.
- Audience Measurement Services. We may share your Personal Information with audience
measurement companies like Comscore and Nielsen that help us and other websites measure and understand the
audiences that view our content.
- Video Viewing Behavior. Consistent with applicable law, we may share your video viewing
behavior with third parties including advertising companies, analytics partners, and social media sites.
- Aggregated and Anonymous Information. We may share aggregated, anonymous information with any
third party. This information is not linked to personal information that can identify you or another individual
person.
- Advertising. We may share certain data with Advertising platforms, including Google and
Social Networks such as Twitter, Facebook, LinkedIn and Snapchat to allow us to target existing users and
customers with highly relevant advertising campaigns. For the purposes of such campaigns. We may share a unique
code (such as a hashed email address) with the applicable Advertising platform in order for that identifier to
be matched against existing users of the relevant Advertising Platform and to identify potentially relevant
audiences for targeted advertising. We use services such as Google Ads’ Customer Match, LiveRamp, LinkedIn
Matched Audiences, and Facebook Custom Audiences for these purposes. In addition to advertisements for our own
goods and services, we may also facilitate third parties to advertise their own goods and services including by
targeting those advertisements to those that might be most interested in them. These advertisements may be shown
within our Services. In order to provide advertisements relevant to you, your IP address may be used, as well as
your operating system and device type. Information about your particular device will be used to show you
advertisements which work properly on that device. You may be able to adjust your preferences by visiting our Cookie
Policy or below in the 'Your Choices' section of this policy. To opt-out of advertising on a person-based
level from LiveRamp, please click here.
- Public. Some of our Services may provide the opportunity to post comments, or reviews,
in a public forum. If you decide to submit information on our Services, that information may be publicly
available
- Other Persons or Entities with Your Consent. With appropriate consent when required, certain
Services may share your Personal Information with third party marketing partners, and they may contact you by
email, telephone, postal mail or other common communication methods with marketing and promotional messages
about their products or services. Sometimes we will give you the option to receive further communications from
one of our advertising partners, for example when we run a competition with that advertiser. When you provide
consent to receive communications from that third party advertiser, your personal information will be managed by
that third party’s own privacy policy. In some cases we may also ask if you would like us to share your
information with other third-parties that are not described elsewhere in this Privacy Policy.
- Other Disclosures without Your Consent. We may disclose information in response to subpoenas,
warrants, or court orders, or in connection with any legal process, or to comply with relevant laws. We may also
share your information to establish or exercise our rights, to defend against a legal claim, to investigate,
prevent, or take action regarding possible illegal activities, suspected fraud, safety of person or property, or
a violation of our policies.